I contacted the anker support and still waiting for a forever answer on my item never being delivered by fedex

I'm very happy with the C1000. I bought this to use as a 12v power source for a camper build. I tested it on a trip 2 weeks ago and it was great. The solar panel however is a disappointment. In full sun the most I can get is 86w charging into the C1000. I've tested various angles but cannot get the wattage any higher.

My Anker C 1000 is working great, so far. I've used it to power my ham radio, so I can be truly off-grid. The power station seems well made, easy to use and light enough to carry around. I especially like the phone app, that let's me monitor everything that's going on with the unit!

I placed an order for a 200w panel and a c1000 solar generator. I received two tracking numbers and I just assumed they were being drop shipped from different locations. The panel showed up in regular time. I am still waiting on my c1000 to show movement. I've reached out to customer service several times and in several formats and keep getting different answers as to why it isn't here yet. This tells me that I'm getting excuses. I don't have faith that I will ever get my C1000 and I'll need to contest the charge on my Visa. I've been very pleased with my other Anker products and this is why I ordered this setup. I'll say customer service has been horrible.

Received item. Charged it. Power went out a week later. Hooked it up to router, tv and light. Worked excellent.